Auto Allies

Junior Service Advisor

Orient, Ohio•Part-time
$16.50 - $20 hourly
About the Job
NOW HIRING: Part Time - Junior Service Advisor

Join the Auto Allies Team!
Auto Allies, a family-owned repair shop celebrating 20 years of service, is looking for a friendly, organized, and motivated Junior Service Advisor to join our growing team. This is a flexible, hands-on role perfect for someone who loves helping people, thrives in a fast-paced environment, and wants to grow in the automotive service industry. This job is listed as Part time, but can grow into a full time position.
You’ll be the “go-to” support person, floating where needed to keep the front office running smoothly, customers informed, and the team supported.

What You’ll Do:
  • Greet customers and provide a friendly, professional experience.
  • Answer phones and assist with scheduling appointments.
  • Send updates via text, email, or phone.
  • Assist with estimates, invoices, and customer communication (with training).
  • Help with follow-up calls, and declined service outreach.
  • Help with inventory tracking and ordering.
  • Assist with loaner vehicle coordination.
  • Support marketing efforts and shop organization.
  • Jump in wherever needed, this is a true team support role.

What We’re Looking For:
  • Strong communication and customer service skills.
  • Ability to multi-task, stay organized, and keep calm under pressure.
  • Positive attitude and willingness to learn the automotive repair process.
  • Dependable, punctual, and supportive team player.
  • Computer-savvy (Shop software experience is a plus but not required).
  • Valid driver’s license.
  • Previous customer service or automotive knowledge is helpful—but we will train the right person.

What We Offer:
  • Competitive pay based on experience.
  • Opportunity for career growth into a full time Service Advisor role.
  • Paid time off & holidays.
  • IRA match.
  • Training in automotive service writing, DVIs, and workflow management.
  • Supportive, family-owned environment where your role truly matters.

Schedule:
Monday - Wednesday 7:50am-5:00pm