Auto Allies
Automotive Operations Assistant
Orient, Ohio•Full-time
About the Job
What You’ll Do:
Front Office Support:
- Greet customers and provide a friendly, professional experience.
- Answer phones and assist with scheduling appointments.
- Send updates via text, email, or phone.
- Assist with estimates, invoices, and customer communication (with training).
- Help with follow-up calls, thank you cards, and declined service outreach.
Shop & Technician Support:
- Assist with Digital Vehicle Inspections (photos, notes, check-ins).
- Help start work orders and keep workflow moving efficiently.
- Communicate between technicians and service advisors.
- Help track technician hours and job progress.
Light Automotive Work:
- Perform basic services such as oil changes, tire rotations, and light bulb replacements.
- Assist with vehicle check-ins and basic inspections.
- Help maintain cleanliness of shop, lobby, and work areas.
General Operations:
- Help with inventory tracking and ordering.
- Assist with loaner vehicle coordination.
- Support marketing efforts and shop organization.
- Jump in wherever needed—this is a true team support role.
What We’re Looking For:
- Positive attitude and strong work ethic.
- Great communication and customer service skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Willingness to learn both front office and shop operations.
- Basic automotive knowledge is a plus, but not required.
- Team player mindset—no task is too small.
Why Join Auto Allies?
- Family-owned and operated for 20+ years.
- Supportive, team-first environment.
- Opportunity to grow into Service Advisor or Technician roles.
- Hands-on experience in all areas of the shop.
- Weekly pay + direct deposit.
- Consistent hours and a stable, growing business.
Schedule:
- Monday – Friday.
- Typical hours: 7:50 AM – 4:50 PM.
- (Training schedule may vary slightly at the start).
About Auto Allies
With nearly two decades of dedicated service, we have proudly served our community as the go-to destination for all automotive repair needs.
Established 20 years ago, our shop has become synonymous with reliability, professionalism, and top-notch craftsmanship. Specializing in servicing most makes and models, we have honed our skills to address a wide array of automotive issues, ensuring that our clients receive comprehensive solutions under one roof.
At Auto Allies, we understand the importance of getting your vehicle back on the road swiftly and safely. While we excel in handling various repairs, it's essential to note that we do not offer paint or bodywork services. Instead, we focus solely on mechanical and electrical repairs, allowing us to dedicate our expertise to what we do best.
Established 20 years ago, our shop has become synonymous with reliability, professionalism, and top-notch craftsmanship. Specializing in servicing most makes and models, we have honed our skills to address a wide array of automotive issues, ensuring that our clients receive comprehensive solutions under one roof.
At Auto Allies, we understand the importance of getting your vehicle back on the road swiftly and safely. While we excel in handling various repairs, it's essential to note that we do not offer paint or bodywork services. Instead, we focus solely on mechanical and electrical repairs, allowing us to dedicate our expertise to what we do best.